摘 要: 目的 了解中毒救治专业人员对全国中毒咨询热线的知晓和认可情况, 为进一步改进中毒咨询服务内容和方式提供建议。方法 对3 个省份共400 名临床医生进行现场问卷调查并对结果进行统计学分析。结果 现场发放问卷400 份, 回收有效问卷375 份, 回收率93. 75%; 高、中、初级职称比例分别为32. 80%、40. 00%、23. 20%; 被调查医生中53. 60%知晓区域性或全国中毒咨询热线, 知晓途径主要通过网络媒体、专业期刊、产品标签及114 查询等途径; 有中毒救治咨询服务需求时仅2. 50%的被调查者会第一时间向中毒咨询服务热线求助, 希望获得的主要信息是毒物成分及健康影响; 有98. 66%的调查者认为有必要开展中毒咨询服务, 希望提供毒物数据库查询、专业书籍、信息推送等多种形式的信息服务。结论 中毒咨询服务的实际知晓率低, 应加强普及专业培训, 针对专业人员信息需求提供规范化、多种形式的中毒信息服务。 |
关键词: 中毒咨询服务 知晓率 调查分析 |
中图分类号: R135
文献标识码:
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基金项目: |
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Investigation and analysis of awareness rate and cognition status about poisoning consultation hotline |
Jiang Shaofeng, Zhang Yutao, Lang Nan, Zhang Hongshun, Sun Chengye
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National Institute of Occupational Health and Poison Control, Chinese Center for Disease Control and Prevention, Beijing 100050, China
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Abstract: Objective To investigate the awareness rate and cognition status about poisoning consultation hotline in profes⁃sionals for poisoning treatment, thereby provide suggestion for further improve the content and way of poisoning consultant hotline service. Methods A total of 400 doctors from 3 provinces were selected for field questionnaire, and the chi⁃square test was used for analyzing the results. Results 400 questionnaires were issued and 375 valid questionnaires were returned, the recovery rate was 93. 75%, the proportions of senior, middle, primary professionals were 32. 80%、40. 00%、23. 20%, respectively.53. 60% of the respondents knew the regional or national consultant hotline through network media, professional journals, product labels and 114 query, but only 2. 50% of the respondents would ask the hotline service for help, the main information wanted were toxic ingredients and health effects, and 98. 66% of respondents considered it is necessary to provide poisoning consultant services such as database query, professional books, information pushing and other services. Conclusion The results suggested that awareness rate of poisoning consultant services was lower, therefore, popularizing professional training, providing standardized and a variety of poisoning information services should be necessary. |
Keywords: poisoning consultant service awareness rate investigation and analysis |