摘 要: 目的 探讨医生组织支持感和心理资本对工作满意度的影响,为提高医生工作满意度和医疗服务质量提供科学依据。方法 随机抽取沈阳市三甲医院1 100名医生进行问卷调查,收集其一般情况、组织支持感、心理资本和工作满意度情况,回收有效问卷815份(74.1%)。利用多元分层回归分析探讨组织支持感对医生工作满意度的影响,渐进-再抽样策略检验心理资本在组织支持感与工作满意度关系的中介作用。结果 组织支持感与心理资本对医生工作满意度具有正向预测作用。组织支持感占总变异量的46.3%,加入心理资本的4个维度后,总变异量增加了12.7%。心理资本中的自我效能与希望两个维度在组织支持感与工作满意度之间起到部分中介作用,其中自我效能的中介效应值为0.124(95%CI 0.071〜0.180),希望的中介效应值为0.138(95%CI 0.087〜0.192)。结论 医院管理者可以通过鼓励医生、提供组织支持以及构建和谐的工作氛围来改善医生的组织支持感,提升心理资本和工作满意度。 |
关键词: 组织支持感 心理资本 工作满意度 中介作用 医生 |
中图分类号: R395.6
文献标识码: A
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基金项目: 国家自然科学基金(71673300) |
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Effect of perceived organizational support and psychological capital on doctors’job satisfaction |
LI Qi,QU Yun-ting,GU Zhi-hui,WU Hui
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School of Public Health,China Medical University,Shenyang 110122,China
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Abstract: Objective To explore the effect of perceived organizational support and psychological capital on job satisfaction of doctors,thereby provides a scientific reference for improving job satisfaction and medical service quality. Methods A questionnaire survey was conducted among 1 100 doctors randomly selected from the Class A of Third Level Hospitals in Shenyang city,then,the information on perceived organizational support,psychological capital and job satisfaction in doctors were collected. The valid questionnaires were 815(effective recovery rate 74.1%). Hierarchical multiple regression was used to explore the effect of perceived organizational support on job satisfaction,the mediating role of psychological capital in the relationship between perceived organizational support and job satisfaction was examined using progressive-resampling strategy. Results The results showed that the perceived organizational support and psychological capital had a positive predictive effect on job satisfaction of doctors. Perceived organizational support explained 46.3%,when the four dimensions of psychological capital were added,the total variance increased by 12.7%. Two dimensions of self-efficacy and hope played partial mediating role in the relationship between perceived organizational support and job satisfaction. The mediating effect values of self-efficacy and hope identity were 0.124(95%CI 0.071—0.180)and 0.138(95%CI 0.087—0.192),respectively. Conclusion The results suggested that by the way of encouraging doctors,providing organizational support and building a harmonious hospital working atmosphere,the administers of hospital may well improve the perceived organizational support,psychological capital and job satisfaction of doctors. |
Keywords: perceived organizational support psychological capital job satisfaction mediating role doctors |